Reference

How 4king Handles Your Personal Information

This privacy policy covers what data 4king collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the platform — and exactly how we protect it.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to access or delete dataBangladesh-region eligibility
4king How 4king Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Any Privacy Question

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Use live chat inside your account, email us directly, or find us on Telegram — all three paths connect to the same Bangladesh support queue.

Team online

Live Chat

Open live chat from your account dashboard. A support agent will verify your identity and handle your data request or privacy concern directly.

Email Support

Email us with your registered mobile number and the nature of your request. We aim to respond to privacy-related emails within a reasonable working period.

Telegram

Our Telegram channel is active for account help. Send your query there and our team will route privacy requests to the right handling queue.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at 4king runs through four consistent practices: encrypted storage, controlled access, defined retention windows and a clear process for you to act on your rights. Every detail below reflects how your account information is actually managed, not a generic statement.

Encrypted Storage

Account data — including the wallet identifiers linked to your bKash, Nagad or Rocket deposits — is stored using SSL encryption. Only authorised system processes can read it.

Retention and Deletion

We keep your data for as long as your account is active and for the period required by applicable rules. Once that window closes, data is deleted or anonymised.

Cookie Controls

Session cookies help us remember your lobby state and preferred language. You can clear cookies from your mobile browser settings at any time without losing your account.

Access and Correction Rights

You can request a summary of the personal data we hold on your account or ask us to correct inaccurate details. Submit the request through live chat or email with your account number.

Common Questions About Your Privacy at 4king

These are the questions we hear most often from people checking the policy before they open an account or after they make their first bKash or Nagad deposit. Each answer reflects actual 4king practice.

We collect your name, contact details and the mobile wallet number you use for bKash, Nagad or Rocket deposits. Device and browser data is also logged for security purposes.

No. We only receive the transaction reference and wallet identifier from the payment processor. Your bKash, Nagad or Rocket PIN is never transmitted to or stored by 4king.

Yes. Contact us via live chat or email with your account number and a deletion request. We will process it in line with applicable retention rules for your eligible region.

Cookies keep your session active and remember lobby preferences. Clear them any time from your mobile or desktop browser settings — your account login and wallet link remain unaffected.

Reach our Bangladesh support team via live chat, email or Telegram. State your account number and describe the concern — privacy queries are escalated to the handling team the same day.

We share only what payment processors need to complete a bKash, Nagad or Rocket transaction. We do not sell personal data to advertisers or unrelated third parties under any circumstances.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.